Returns & FAQ
Returns & Refunds Policy
At MindShiftWell, we aim to ensure you are satisfied with your purchase. Since our products are digital (e-books), we have a specific returns and refund policy in place:
Digital Product Refunds:
- Due to the nature of digital products, we generally do not offer refunds once the e-book has been downloaded or accessed.
- If you experience any technical difficulties with your purchase (such as not receiving the correct file), please contact us at contact@mindshiftwell.com, and we’ll work to resolve the issue promptly.
Please note: All sales are final once the product has been delivered successfully.
Frequently Asked Questions
What products do you sell?
We sell a variety of e-books that focus on topics like mental health, physical wellness, fitness, finance, and personal development.
How will I receive my purchase?
After completing your purchase, you will receive an email with a download link to your e-book(s).
Are there any bonuses included with the e-books?
Yes, some of our e-books come with extra materials like checklists and mind maps as free bonuses.
How do I open zip files?
On Windows, right-click the file and choose "Extract All." On Mac, simply double-click the file. For mobile devices, apps like WinZip or Files (iOS) work well.
Can I resell or distribute the e-books?
No, our e-books are for personal use only. They cannot be resold or shared.
What if I don’t receive the download link?
If you haven't received your download link, please check your spam folder or contact us at contact@mindshiftwell.com, and we'll resend it.
What formats are the e-books available in?
All e-books are delivered in PDF format, which is compatible with most devices.
Can I read the e-books on my phone or tablet?
Yes, our e-books are designed to be readable on phones and tablets for your convenience.
Do you offer refunds?
Due to the digital nature of our products, we do not offer refunds. Please make sure you're satisfied with the product before purchasing.
Can I print the e-books?
Yes, you may print the e-books for personal use, but selling printed copies is not allowed.
How do I contact customer support?
You can contact us by emailing contact@mindshiftwell.com, and we'll respond as soon as possible.